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Scheduling an Appointment with One of Our PhysiatristsTo schedule an appointment with one of our Physiatrists, give us a call at (206) 362-2464! If you have recently scheduled a new patient visit – let us say "Welcome! We look forward to serving you." Click for: Patient brochure Preparing for Your New Patient or Consult AppointmentFirst time visits into our clinic require more time than follow-up visits. You will need a few things ready for your visit.
Your medical history is faxed to us by your referring provider. You can help us in getting this by informing your referring provider’s staff at least 2 days before the appointment - and reminding them to fax us your last four office visit notes and all relevant studies, such as lab and MRI reports . If you are a self-referral for a treated condition, talk to our medical records staff about getting your records to us. If you are a self referral for a new condition, not treated by another physician – ask us what, if any medical history is required. Administrative time is required to collect basic information about you, your insurance, your past medical and social history, the reason for your visit and the history of this condition. You can significantly reduce your administrative time in our clinic by having the New Patient Paperwork completed in advance. If you complete the paperwork in advance, please inform the staff before you come in for your appointment so that they can give you an adjusted arrival time. Free on-street parking may be available at the time of your visit. It is best to be prepared to pay for campus parking even if you plan on utilizing street parking – just in case there are no convenient spots available. On-street parking is limited to two hours. Please remember to bring your insurance card(s) along with your completed paperwork to your visit. If you have more than one medical insurance carrier, please be prepared to inform us which one is primary, which is secondary, and if you have it, which is tertiary. If you are not already familiar with the location and layout of the Northwest Hospital Campus, you will want to print directions and the campus map. Medication PoliciesMedication therapy is occasionally indicated for patients suffering from specific muscular and neurological problems. We seldom treat new patients with narcotic pain medication. If you feel this is indicated based on the history of your condition, please have your current prescribing physician fax us your complete medication history. Without the medical history of your condition as well as your medication history, we will be unable to prescribe at your initial visit. Patients receiving narcotic pain medication at any point during the course of their treatment will need to consent to reasonable measures outlined in our Pain Medication Agreement to ensure patient and public safety. These medications must be taken only as prescribed. Notice of 48 weekday hours is required for all medication refill requests. Refill requests left at the end of the business day or after hours are regarded as received the next business day. Our refill schedule is as follows.
If you submit your refill request via voice mail, a single call to ensure that it is received as recommended.Please know that once your request has been noted by our staff, it will be forwarded to the physician who will refill it at his soonest opportunity. We ask that you demonstrate patience and confidence in us by refraining from calls to check on the status of your request. Our staff will notify you as soon as your prescription is ready. Health Care Information and Medical RecordsMessaging you:It is our intention to serve you well by delivering your most valued service needs with regard to your health information. We have found that the majority of our patients want us to leave them messages on their home and/or cell phones, or with their partner/spouse. Our policy therefore is that we assume permission to leave messages for you concerning your upcoming appointments and medication refill status. If you value privacy in these matters over this convenience, please be sure to let us know and we will note on your records that you do not want us to leave you messages. Privacy Practices:You are encouraged to download and read our complete Privacy Practices Notice. Our Practice Manager is also our Privacy Officer. Contact our Privacy Officer to have privacy questions answered or to report concerns, problems or kudos pertaining to privacy practices. Maureen Miller, Privacy Officer Medical Record Requests, Getting Records to Us:If you would like us to obtain your healthcare records from someone other than your referring provider, you will need to complete our Incoming Medical Record Request Form and submit it via mail or fax to our office. Medical Record Requests, Getting Records from Us:We release without written consent and without charge, your medical history to healthcare providers whom we have referred you to. This medical history generally constitutes office visit notes from your last four visits as well as reports from all relevant studies such as MRI’s, EMG's and Lab work. Outside of the relevant medical history to your healthcare team, we release your medical records only after receiving a completed Outgoing Medical Record Request Form from you. This holds true even when you request that you receive the copy of your records. Once the form is submitted, and verified complete we will process and invoice the request. Processing will take no more than 15 days, and can often be done sooner. We require payment before mailing or faxing your records. Invoicing will be done after the records are prepared so that charges can be correctly assessed. Charges for records are set by Washington State and changed only when changed by Washington State. Clerical and certification fees apply only to patient representatives and agencies. Medical Records Fees:Clerical Fee: $23.00 Medical records request forms can be downloaded for you convenience.If you have any questions about the process of requesting records or how to complete the forms, please call and ask to speak to 'Medical Records.' |
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